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Anadolu Sigorta to make damage detection smarter with IBM Watson

Anadolu Sigorta to make damage detection smarter with IBM Watson

IBM and Anadolu Sigorta announced that they are working together to speed up damage detection processes using artificial intelligence. Ibm Watson Visual Recognition Service on IBM Cloud will help Anadolu Sigorta review and quickly analyze photos showing vehicle damage. Thus, Anadolu Sigorta will be able to upload and evaluate photos 70 percent faster. This will improve the customer experience by ensuring faster completion of damage assessment and price offers.

Anadolu Sigorta opens an average of 1,200 vehicle damage files every day, while 63 percent of these files consist of files that show that the damage is less and that the vehicle is in a "walk" state. Anadolu Sigorta will benefit from IBM Watson Visual Recognition Service thanks to its flexible and customizable structure to optimize the damage assessment process through these files.

Two-step implementation

Accordingly, in the first stage, contract edible car services will take an image of vehicle damage and upload it to anadolu sigorta's application and share it through the mobile application with the insurance company's app. There will also be a photo assistant on the app to get the right photos. Thus, the insurance company will be provided with the visuals as it should be. IBM Watson will automatically identify and classify damaged parts, damage size and information about whether repair or replacement is required, and inform appraisers. 

Anadolu Insurance experts and IBM's data scientists are currently training IBM Watson on parts and damages such as bumpers, fenders, doors and doors. The application is aimed to open to contracted services and damage assessment appsihers in the second half of this year. IBM and Anadolu Sigorta are also working together to map the overall roadmap for artificial intelligence. 

The process will be accelerated in damage detection

Anadolu Sigorta aims to open artificial intelligence-based application to its customers in the second phase. Accordingly, insurers will simply upload images about the damage of their vehicles to the mobile app with the new platform created in conjunction with IBM, and will enter some basic information about their vehicles themselves. This will speed up the damage detection process.

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